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Vaccine supplies at UNC Health are very limited. We are aware of the concern this is causing and are working hard to administer as many vaccines as possible. Please note that limited vaccine supply will not affect our ability to provide a second dose if you have already received your first dose. Learn more.

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Frequently asked questions about COVID-19 vaccine appointments.

Where can I find my appointment details?

If you have a My UNC Chart account, you can find your appointment details there. If you do not have a My UNC Chart account, you should have received a confirmation email or text message with appointment details.

If you have a My UNC Chart account, you can find information about how to reschedule or cancel your appointment there. If you do not have a My UNC Chart account, please call the location where you’re scheduled to reschedule or cancel your appointment. 

What do I need to bring with me to my appointment?

Please fill out the COVID-19 Vaccine Patient Questionnaire Form and bring with you to your appointment. If you cannot complete the form ahead of time, you can complete it at your vaccine appointment.

No identification will be required, and there will be no charge to patients, but if you have insurance, please bring a copy of your insurance card as we will bill your insurance company.

Can I bring my spouse, partner, etc. with me to be vaccinated at my appointment?

No, you must show up for your appointment alone, unless you require special assistance. Walk-in appointments are not available, and vaccines will be given by appointment only. We set our appointments up based on the number of vaccines available. Due to the limited number of vaccines available, appointments fill quickly. Please continue to check www.yourshot.org for open appointment times. Also, North Carolina Department of Health and Human Services has more options for where you can get vaccinated. To learn more, call 1-877-490-6642 or visit covid19.ncdhhs.gov/findyourspot.

As more vaccines become available, other groups will become eligible for vaccination, and we will follow the vaccine distribution guidance released by the CDC and North Carolina Department of Health and Human Services (NCDHHS). As part of our mission to improve the health and well being of North Carolinians, we are committed to health equity and enabling everyone to receive the vaccine.

Where can I find the form that I need to bring to my appointment?

Click to find the COVID-19 Vaccine Patient Questionnaire Form you need to complete prior to your appointment.

What if I don’t have a printer to print the form to bring to my appointment? Can it be completed online?

If you cannot complete the COVID-19 Vaccine Patient Questionnaire Form ahead of time, you may complete it at your vaccine appointment.

Where do I park once I arrive?

All of our vaccine locations should have easy parking access and/or signage indicating where to park.

How do I find the vaccine location once I arrive at the site?

There should be clearly marked signage at all of our vaccine locations that will direct you where to go when you arrive.

Are there driving directions to my vaccination appointment location?

You can find directions to all of our UNC Health locations on the UNC Health app. Click here to get more information on how to get the app. You also will be given location information when you receive your appointment confirmation and reminder.

Do I need my driver’s license?

No identification will be required, and there will be no charge to patients, but if you have insurance, please bring a copy of your insurance card as we will bill your insurance company.

Do I need my insurance card?

If you have insurance, please bring a copy of your insurance card as we will bill your insurance company. You can still receive the vaccine if you do not have insurance.

Will you charge me for the vaccine?

There will be no charge to patients.

Will I have to wait in a long line when I come for my COVID-19 vaccine appointment?

We are making every effort to ensure you will not have to wait for a long time. However, wait times will vary by location, and you may have to wait. If you need additional accommodations, such as a chair while you wait, please ask one of our staff members when you arrive.

Will I need to get out of my car for my vaccination?

This will vary by location. If you need additional accommodations, such as a chair while you wait, please ask one of our staff members when you arrive. There should be clearly marked signage at all of our vaccine locations that will direct you once you arrive.

How long will I need to wait after receiving my shot before I can drive home?

Plan to wait up to 30 minutes after you receive your vaccine before you can leave to drive home.

How do I make my appointment for the second dose of the vaccine?

You will make your appointment for the second dose of the vaccine at your first COVID-19 vaccine appointment. You must receive your second dose at the same location you receive your first vaccine. If you need to change your appointment for your second dose, you can do so in My UNC Chart, or if you do not have a My UNC Chart account, please call (984) 215-5485.

Learn more about eligibility and how to schedule a COVID-19 vaccine appointment: Get Vaccinated.

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